MackenzieHair & Esthetics
Tracy's Story
Mackenzie Hair & Esthetics was built on a simple belief: everyone deserves to feel confident, cared for, and comfortable in their own skin.
More than 20 years ago, Tracy Mackenzie (now with 31 years of experience in the industry) took the leap to start her own business. It wasn't until 14 years ago that she found the perfect location in Kingston’s west end - creating a space where she could deepen her connection to the community and continue doing what she loves most: helping people look and feel their best. It was at this location that Mackenzie Hair & Esthetics has proudly served the community, earning a reputation for quality, consistency, and genuine care for over 14 years!
Today, the salon brings together professional hair services and personalized esthetics in one warm, welcoming space. From precision cuts and colour to relaxing facials, detailed nail care, and advanced footcare, every service is delivered with intention, expertise, and attention to detail.
At the heart of everything we do is the understanding that beauty is not one-size-fits-all. We take the time to get to know each client - their lifestyle, their preferences, and their goals - so every visit feels personal and every result feels right. Whether you’re preparing for a special occasion, maintaining your routine, or simply taking time for yourself, we’re here to make the experience seamless and enjoyable.
Through trusted techniques, high-quality products, and a commitment to continued education, we ensure every visit leaves you feeling confident.
We’re incredibly grateful for the support of our community and look forward to caring for you for many years to come.
Studio Policies
Please review our policies before booking. These help us provide the best experience for all clients.
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Booking Policy
All appointments are booked by phone. We encourage pre-booking to secure your preferred time. Last-minute appointments may not always be available.
Cancellation Policy
A minimum of 24 hours notice is required for an appointment to be cancelled or rescheduled. In the event where 24 hours notice isn't given, there will be a charge of 50% of the scheduled service. All no-call/no-show appointments will be charged 100% of the scheduled service. Payment will be required to re-book any future appointments. This cancellation policy does not apply to those who need to cancel due to illness.
Payment Methods
We accept debit, credit, and cash only. Payment is due at the end of your appointment.
FAQs
Got questions? We've got answers
Ready to Experience the Difference?
Book your appointment and let's create your perfect look